Terms & Conditions
The ground rules for using Elevate One Prime's website and services.
Acceptance of terms
By accessing or using the Elevate One Prime website and services, you agree to be bound by these Terms & Conditions. If you do not agree with any part of these terms, please do not use our website or services. These terms apply to all visitors, users, and customers.
Description of services
Elevate One Prime provides AI-powered automation services including phone answering, missed call text-back, appointment booking, and business workflow automation. We act as a technology service provider and do not provide legal, medical, financial, or other professional advice. Output from our AI systems should be reviewed for accuracy and appropriateness for your specific use case.
Use of the website
You agree to use our website and services lawfully and for their intended purposes. You must not attempt to gain unauthorized access to our systems, interfere with the proper working of the website, or use the site to transmit harmful code or content. We reserve the right to suspend or terminate access for violations of these rules.
Accounts & registration
To access certain features, you may need to create an account. You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. Please notify us immediately of any unauthorized use of your account.
Payment terms
Certain services require payment of fees. All fees are quoted in U.S. dollars unless otherwise stated. Fees are billed in advance on a recurring basis according to your selected plan. You authorize us to charge your chosen payment method. Subscription fees are non-refundable except where required by law. You may cancel your subscription at any time; cancellation will take effect at the end of the current billing period.
Service availability & disclaimers
We strive to maintain reliable, always-on service, but we do not guarantee uninterrupted or error-free operation. Our services are provided on an 'as is' and 'as available' basis without warranties of any kind, either express or implied. We may modify, suspend, or discontinue features to improve the platform or comply with legal requirements.
Limitation of liability
To the fullest extent permitted by applicable law, Elevate One Prime and its team shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or related to your use of our website or services. Our total liability for any claim shall not exceed the amount you paid us in the twelve (12) months preceding the claim.
Intellectual property
All content, branding, software, and materials on the Elevate One Prime website are owned by or licensed to us and are protected by copyright and other intellectual property laws. You may not copy, modify, distribute, or create derivative works without our prior written consent.
Governing law
These Terms & Conditions shall be governed by and construed in accordance with the laws of the State of California, without regard to its conflict of law principles. Any disputes arising under these terms shall be resolved in the courts located in the Bay Area, California.
Changes to these terms
We may update these Terms & Conditions from time to time. The most current version will always be posted on this page with an updated effective date. Your continued use of the website or services after changes are posted constitutes your acceptance of the revised terms.
Contact information
If you have any questions about these Terms & Conditions, please contact us at helpelevateai@gmail.com or by phone at (510) 468-9944.